Contact us

Tel: (852) 3197 8188 (Press "2" for English)

Press 1 for Fleet Card enquiries

Press 2 for Discount Card enquiries

Press 4 for service station related enquiries

Fax: (852) 8131 7900

Email: hkretailhotline@exxonmobil.com

For security reasons, please do not put your full credit card number in your email or fax to us. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.

We would like to hear how we can improve to provide you with a better experience.

 

Tel: (852) 3197 8188 (Press "2" for English)

Press 3 for Smiles Card enquiries

Fax: (852) 8131 7900

Email: hk.contactus@essosmilesrewards.com

For security reasons, please do not put your full credit card number in your email or fax to us. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.

Tel: (852) 2172 8488

Email: emhkpga@exxonmobil.com


Tel: (852) 2172 8300