Esso quick start guide
Earn rewards effortlessly and enjoy a variety of services at our stations
About Smiles Rewards
Register as Smiles member
- Download Esso app
- Simple and instant registration process for Esso app
- Turn on push notifications to stay updated with latest promotions
Use of Smiles points
- Register and earn Smiles points
- Redeem rewards at any time
- No expiry for Smiles points earned*
- Regular updates on offers and surprises
- Convert Smiles points to partner merchants’ points
Esso app redemption
- Esso app exclusive and limited-time rewards
- Redeem partner merchants’ eCoupons
- Convert to partner merchants’ points with just one click
- Claim free petrol eCoupons
Esso app features
- Check Smiles points balance
- Turn on push notifications to stay updated with latest promotions
- Find nearby Esso stations
- Submit feedback
Lost or damaged Smiles card replacement
- Report lost or damaged Smiles cards
- How to transfer Smiles points to new card
- How to combine Smiles cards into a single account
- Contact customer service center for further assistance
About Products and Services
Esso fuels and station services
- Synergy Supreme+, Synergy Extra, Esso Renewable Diesel R20, Synergy Diesel, and Auto-LPG
- Diesel high-speed pumps tailored for Commercial Fleets
- Professional car care services and tire inflation
- Esso station convenience store
Automatic car wash
- Express computer car wash service
- Professional lubricants service
Manual car wash & ceramic coating
- Manual car wash and ceramic coating service
- Cabin fogging disinfection service
Check our FAQs here or call our Esso Smiles Customer Service Hotline at (852) 3197-8188 (Press "2" for English and then press "3" for Esso Smiles card enquiries)