Contact us
ExxonMobil Hong Kong Ltd.
P.O. Box No. 12286, General Post Office,
Hong Kong
Esso Customer Service
Tel: (852) 3197 8188 (Press "2" for English)
Press 1 for Fleet Card enquiries
Press 2 for Discount Card enquiries
Press 4 for service station related enquiries
Email: hkretailhotline@exxonmobil.com
For security reasons, please do not put your full credit card number in your email. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.
Esso Smiles Customer Service Centre
Tel: (852) 3197 8188 (Press "2" for English)
Press 3 for Esso Smiles card enquiries
(Operating hours: 9:00am to 7:00pm, Monday to Friday; 9:00am to 2:00pm on Saturdays. Closed on Sundays and public holidays)
Email: hk.contactus@essosmilesrewards.com
For security reasons, please do not put your full credit card number in your email. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.
P.O. Box No. 12286, General Post Office,
Hong Kong
Esso Customer Service
Tel: (852) 3197 8188 (Press "2" for English)
Press 1 for Fleet Card enquiries
Press 2 for Discount Card enquiries
Press 4 for service station related enquiries
Email: hkretailhotline@exxonmobil.com
For security reasons, please do not put your full credit card number in your email. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.
Esso Smiles Customer Service Centre
Tel: (852) 3197 8188 (Press "2" for English)
Press 3 for Esso Smiles card enquiries
(Operating hours: 9:00am to 7:00pm, Monday to Friday; 9:00am to 2:00pm on Saturdays. Closed on Sundays and public holidays)
Email: hk.contactus@essosmilesrewards.com
For security reasons, please do not put your full credit card number in your email. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.
Check our FAQs here or call our Esso Smiles Customer Service Hotline at (852) 3197-8188 (Press "2" for English and then press "3" for Esso Smiles card enquiries)